Eargo is known for innovative, nearly invisible CIC hearing aids with advanced hearing technology. Its devices appeal to active adults in particular. So, are Eargo hearing aids right for you? To help you decide, our reviews team compared the best hearing aids on the market and determined that Eargo is “Best for a Discreet Look.” Here is a more detailed review of Eargo hearing aid models, prices, features, and more.
2,500 hours researched13 experts consulted30 brands considered96 models considered600-plus users surveyed
Our experts have spent more than 2,500 hours conducting thorough research on hearing aids. Throughout this process, we did the following:
Deeply researched the hearing device categoryConsulted with audiologists and hearing device expertsMystery shopped 30 brandsSurveyed more than 600 hearing aid usersRead and reviewed the current studies published in this spaceRead thousands of verified customer reviews from trusted third parties such as Better Business Bureau (BBB) and Trustpilot
We chose to review Eargo because they offer discreet hearing aids that are approved by the U.S. Food and Drug Administration (FDA), as well as a free trial program. We searched and read through verified customer reviews and evaluated the various Eargo hearing aid models, to help you decide if they’re right for you (and within your budget).
Free trial program and 45-day return policyRechargeable batteries that recharge automatically when the hearing aids are connected to their carrying caseLifetime support from hearing aid professionalsSilicone ear tips designed for comfortYou can request a free sample to test their fit and feel
Cons
Can’t replace the batteriesLimited warrantyOnly for mild to moderate hearing loss
Eargo Max costs $1,450, with financing starting at $67 per month. Eargo Neo HiFi costs $1,950, with financing starting at $90 per month. Eargo 5 costs $2,450, with financing starting at $90 per month. Eargo 6 costs $2,950, with financing starting at $85 per month. The cost of Eargo hearing aids includes:
Carrying case made of hard plastic, with a built-in chargerUSB cablesDepending on the model, two large and six small ear tipsTwo Flexi Dome ear tipsWax guard and cleaning brush
Will Insurance Pay for My Hearing Aids?
Medicare Part B does not cover hearing aids — although some Medicare Advantage plans do offer a hearing aid benefit. And some insurance plans may cover certain costs associated with hearing aids, such as hearing tests. Check with your insurance company to verify the scope of your coverage. You can also use funds from a flexible spending account (FSA) or health savings account (HSA) to help cover the costs of your hearing aids, according to the Internal Revenue Service.
Eargo Warranty
Eargo Max comes with a one-year warranty.Neo HiFi, Eargo 5, and Eargo 6 have a two-year warranty.
Free Sample
Eargo offers a unique no-cost sample program. You can request a free, nonworking pair to try out for fit and feel before purchasing. Most hearing aids require several fittings and adjustments with a hearing professional, but Eargo devices are designed to fit without expert help. While you won’t get a professional fitting for your Eargo hearing aids, you can request the free sample to help you determine whether they’ll fit comfortably before you buy.
Eargo Ratings
We read verified customer reviews to learn what Eargo customers thought about their hearing aids. The Eargo website has reviews that range from 5 stars (“discreet and easy to clean and adjust”) to 1 star (“did not fit well into my ears and constantly slip down”). On BBB, Eargo has an average customer rating of 2.89 out of 5, based on 91 reviews, but the company maintains an A+ rating because they review and respond to customer complaints in a timely manner. Positive reviews of the company report satisfaction with the ability to order a free sample to test fit, as well as the low price, invisible look, and comfortable feel. Customer complaints focus on hearing feedback when wearing the devices and talking on the phone, as well as shipping delays and issues contacting customer service. — JOHN G., VERIFIED CUSTOMER (REVIEW FROM BBB.ORG)“My experience with Eargo started last November and I have nothing but positive input for the company and employees. Everyone is so patient and customer centric, the way a company should be!! The Eargo 6’s are fantastic!!! They fit so naturally that I forget I have them in. These hearing aids have returned the mid level and high tones to my hearing I’ve lost over the years.” — JIM C., VERIFIED CUSTOMER (REVIEW FROM BBB.ORG) “Adjusting Eargo to different environments is nearly impossible. For example, to optimize for a restaurant environment, it is necessary to be in the environment and remove the devices from your ears, install in the base, reprogram, reinsert the devices in your ears, test and repeat as needed. This process must be repeated for other environment settings, such as Meetings, TV, Crowd, Theatre, Phone, etc. Given the number of potential settings, I find this process is filled with confusion and uncertainty. Further, lights that inform the user that each device is being charged, function sporadically, which leaves me uncertain if the devices are operating as designed.” — WALTER S., VERIFIED CUSTOMER (REVIEW FROM BBB.ORG) Eargo also offers an online hearing check to help diagnose your hearing loss. To get the results, enter your name and email address after you’ve completed the test.Some audiologists caution against online hearing tests. “At this time, online exams cannot replicate in-person exams,” says Amy Myers, AuD, assistant professor of communication sciences and disorders at UNC Greensboro in Greensboro, North Carolina. She cautions that “online exams only do a brief evaluation of the patient’s hearing and aren’t completed in a sound-controlled environment,” and that they may “only assess minimal speech frequencies.” If you’re not sure whether an online hearing test is appropriate for you, speak with an audiologist or hearing loss specialist. In our review, we considered cost, the varieties of hearing loss that Eargo can treat, and the special features it offers, such as digital noise reduction and rechargeable batteries. We determined that Eargo is a top pick for the best hearing aids based on the following criteria:
Special featuresUser experienceCostCustomer serviceReputation and credibility
Eargo hearing aids are half the price of traditional brands such as Oticon and ReSound, but top-of-the-line Eargo hearing aids, such as the Eargo 6, are still not the most affordable ones in the direct-to-consumer market. You may be able to find cheaper hearing aids from MDHearing or Jabra Enhance (previously known as Lively). That said, the entry-level Eargo Max, as well as the financing options for all Eargo models, make them accessible to many different budget levels. Plus, the company’s generous return policy and lifetime customer service from hearing specialists are also big selling points. In our review of Eargo hearing aids, we found that Eargo is an excellent choice if you’re looking for discreet and feature-rich hearing aids for mild to moderate hearing loss.
